Work in a Global Environment


See D2L for your instructor's name and contact information

DePaul University School of Continuing and Professional Studies
1 E. Jackson Blvd.
Chicago, IL 60604

Office hours

By appointment

Course Description

This course will address dilemmas and opportunities that individuals may encounter as they live and work in multicultural and global environments. The purpose of the course is to increase the effectiveness of individuals in identifying, understanding and managing cultural differences in general and in organizational settings in particular. This will be accomplished through discussions, readings, cases, and written exercises that were selected to increase cultural self awareness as well as cross-cultural sensitivity.

The value of this course depends on the efforts of the students as well as the instructor. It encourages students to learn from other students. The expectation is that students will read the assignments carefully, reflect upon readings and share their opinions, ideas, and experiences in discussions as well as in written assignments.

Learning Outcomes

After completing this course, you will be able to:

Learning Strategies

Each module will consist of structured learning assignments that connect the learning activity with the outcome.  You will be assessed on all assigned exercises and discussions.

Course Resources

To buy your books, go to


Adler, N.J. and Gundersen, A. (2008) International Dimensions of Organizational Behavior (5th edition)

E-Reserves (available in the DePaul Library)

Go to Ares Course Reserves to access these resources, or follow the links in your online course.

Case Studies

Will She Fit In. Harvard Business Review March-April 1997, pp. 4-12

Oil and Wasser. Harvard Business Review May 2004, pp. 33-44

From Regional Star to Global Manager, Harvard Business Review May 2009, pp.33-39

The Team that Wasn’t. Harvard Business Review November –December 1994, pp. 4-14

The Expat Dilemma. Harvard Business Review November 2011, pp. 150-155

When to Make Private News Public, Harvard Business Review March 2012, pp.161-165 or

An Office Romance Gone Wrong, Harvard Business Review September 2016, 109-113


Early, R. C. and Mosakowski, E. Cultural Intelligence. Harvard Business Review, October 2004, pp. 139-146

Brett, J., Behfar, K. and Kern, M. Managing Multicultural Teams, Harvard Business Review, November 2006, pp. 89-96

Unruh Gregory C. and Cabrera, Angel. Join the Global Elite -- Managers with a Cross-cultural Perspective are in High Demand. Harvard Business Review, May 2013, pp. 135-139

Abyad, A. Intercultural Leadership and Communication in Global Business, Middle East Journal of Business Vol. 6, Issue 2

Course Learning Goals

  1. Understand the meaning of culture and how it influences the behavior of organizations as well as the behavior of people within the organization
  2. Understand the ways in which culture and communication are closely related, identify reasons for cross-cultural miscommunications and develop effective cross-cultural communication strategies
  3. Understand that people lead, motivate, and make decisions everywhere but how they do it is determined by culture
  4. Understand the meaning of culture shock and re-entry shock; know what it takes to have a successful global career; articulate the special challenges and opportunities faced by women in leadership positions—including global assignments
  5. Diagnose one’s cultural intelligence and take steps to interpret someone's unfamiliar and ambiguous culture in just the way that person's compatriots and colleagues would
  6. articulate, apply and ask questions about the impact of culture on various aspects of the organization and the people associated with it

Course Competencies

In this course, you will develop the following competencies:


Competence Statement and Criteria


Can analyze issues and problems from a global perspective


Understands the impact of culture on organizations


This is a graded course. Your final grade will be based on the successful completion of the discussion and reading assignments and your reflection papers and case study analyses.

The following percentage distributions will apply for specific assignments:



Weekly discussion and participation assignments


Weekly reflection papers   


Three case studies


Grading Scale

A = 95 to 100

A- = 91 to 94

B+ = 88 to 90

B = 85 to 87

B- = 81 to 84

C+ = 77 to 80

C = 73 to 76

C- = 69 to 72

D+ = 65 to 68

D = 61 to 64

F = 60 or below


Grades below C- in SCPS courses do not satisfy competence and are not counted toward graduation.

Course Schedule




Module 1: Culture and Work

Adler, Chapter 1

1.1 Post to Introductions

1.2 Submit the reflection paper

Module 2: Communicating Across Cultures

Adler, Chapter 3

HBR Case: Oil and Wasser

2.1 Discussion

2.2 Submit the reflection paper (1-2 pages)

2.3 Submit case study analysis for Oil and Wasser.

Module 3: Leading, Motivating, and Decision Making

Adler, Chapters 6, 7, 8

HBR Case: From Regional Star to Global Leader


3.1 Discussion

3.2 Submit the reflection paper (1-2 pages)

3.3 Submit case study analysis for From Regional Star to Global Leader

Module 4: Cross-Cultural Transitions and Global Careers

Adler, Chapters 10, 12

HBR Case: Will She Fit In? OR When to Make Private News Public


4.1 Discussion

4.2 Submit the reflection paper (1-2 pages)

4.3 Submit case study analysis for Will She Fit In? or When to Make Private News Public

Module 5: Cultural Intelligence and Wrap Up

HBR  Article: Cultural Intelligence

5.1 Discussion

5.2 Submit the reflection paper (1-2 pages)

Course Policies

Grading Policies

To complete the course, you must complete each of the assignments as described in the course and submit them to your instructor by the assigned deadline. In addition, you must participate in the course discussion forum by responding to all instructor requests and by interacting with fellow classmates as necessary.

Points are deducted for late work.

College and University Policies

This course includes and adheres to the college and university policies described in the links below:

Academic Integrity Policy (UGRAD)

Academic Integrity Policy (GRAD)

Incomplete Policy

Course Withdrawal Timelines and Grade/Fee Consequences

Accommodations Based on the Impact of a Disability

Protection of Human Research Participants

APA citation format (GRAD)

Additional Course Resources

University Center for Writing-based Learning

SNL Writing Guide

Dean of Students Office

Changes to Syllabus

This syllabus is subject to change as necessary. If a change occurs, it will be clearly communicated to students.


This course was designed and produced by Miriam Ben-Yoseph and staff at SCPS of the School of Continuing and Professional Studies of DePaul University.

© 2012 School of Continuing and Professional Studies, DePaul University. All Rights Reserved by SCPS.